Official Response to MattHosting

We are writing to address recent public statements and claims made by an individual identifying himself as Matt Chmela in relation to the ihos.cloud project and our hosting services. We believe it is important to provide our community with accurate information regarding this situation.

The ihos.cloud project has always been committed to transparency, professionalism, and maintaining the highest standards of service for our users. We take all business relationships and contractual obligations seriously.

In early 2024, ihos.cloud entered into a hosting service agreement with MattHosting, a service operated by Matt Chmela. This agreement was established to provide additional hosting capacity for our growing user base and to ensure service reliability.

The agreement included specific terms regarding:

• Service level requirements and uptime guarantees
• Payment schedules and billing procedures
• Data protection and security standards
• Termination clauses and dispute resolution procedures

Throughout the duration of our business relationship, we maintained detailed records of all communications, service performance metrics, and financial transactions.

Over the course of our business relationship with MattHosting, several significant issues arose that ultimately led to the termination of our agreement:

In response to these ongoing issues, ihos.cloud management took the following measured and professional steps:

We have documented evidence of all communications, service performance issues, and contractual violations. We are prepared to present this evidence in any legal proceedings that may be necessary to defend our reputation and business practices.

We believe that business disputes should be resolved professionally and privately. However, when false public statements are made that damage our reputation and potentially harm our users' confidence in our services, we must take appropriate action to protect our interests.

Despite this unfortunate situation, ihos.cloud remains committed to providing excellent service to our users. We have successfully migrated all affected services to more reliable hosting infrastructure and have implemented additional monitoring and backup systems.

Our priorities moving forward include:

• Maintaining the highest standards of service reliability and security
• Continuing to expand our infrastructure to meet growing demand
• Strengthening our vendor selection and management processes
• Ensuring transparent communication with our user community

We appreciate the patience and support of our users during this transition period. Your trust in ihos.cloud is of paramount importance to us, and we will continue to work diligently to earn and maintain that trust.